If you want to be a successful salesperson and to close the deal, very important part is to be in front of your customers at the exact time when they are on the market for goods or services. You can find companies they are on the market now, or you can put them in the market. The only thing you can accomplish is to lose precious time chasing prospects who are not interested in your product, or they are not a fit for your products or services at all.
Many unsuccessful salespeople spend their time with customers who are not even close to the sales process and to buying, but poorly trained salesperson still contacts them regularly simply because they are in pipeline and they need to fill their day somehow. Talking to that kind of prospects is just a waste of your and their time. When you are selling you need to differentiate and trigger events will make this possible. You will have tools to create the opportunity for you, and not just in the visible market where customers are actively looking for provider or supplier, but also in the invisible market – you put them in the market, you are making customers realize that they are on the market now.
Without trigger events, you can’t force customers to meet with you because you will be just one of many sales guys knocking on their door.
Here are two examples of trigger events:
- Your research shows some trigger events like hiring new 15-20 sales reps or changes in upper management levels: this clearly sends out messages that the company is in need of new office furniture or new computers with software, or maybe a new benefits plan for employees.
- Thousands of corporate turnarounds occur every year. You may have read about a few of them in your local newspaper, but that’s not enough. There are companies in a turnaround phase that affect sales in your area all the time. I suggest keeping abreast of the New York Times or other newspapers like that in your region. Their business page carries a number of turnaround
events throughout the company along with websites by the large accounting firms and graduate business colleges such as Wharton. Turnaround time means change time: new people, new products, new services, and new sales potential for you.
Customers will be positively shocked with your due diligence and fact-finding mission you accomplished with them. When you contact your prospects and on the first conversation you leave them with the impression you know their situation very well — you care to help, and you can add value to them, trust me when I say you are much closer to signing a deal than anybody else.
After discovering trigger events, the next steps are to develop the customer’s perception of your unique value. What can you do for them? How your solution can actually create value for them?
Trigger events will give you the clue about the timing too.
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